October 27, 2026 / Workforce
A Motivated Public Sector Workforce Faces Significant Retention ChallengesImage
Public Servant Pulse, a first-of-its-kind national survey by The People Lab at Harvard Kennedy School, examines the experiences of 4,792 state and local government employees across all 50 states. The findings reveal a workforce motivated by public service but facing significant challenges, including burnout, workplace harassment, and turnover risk. They also highlight the importance of workplace relationships and organizational practices for employee well-being.
Key Findings:
- More than 1 in 4 public servants intend to leave their jobs within a year. Another 20% are unsure whether they will stay.
- 35% of public servants experienced workplace harassment in the past year. This includes bullying, threats, attacks, or harassment from coworkers, supervisors, residents, or the media.
- State government employees report worse workforce outcomes than city and county employees. Their workplace satisfaction score is 58 out of 100, compared with 71 for city and county employees, and 38% intend to leave their jobs versus 26%.
- Workplace belonging is strongly associated with employee satisfaction and engagement. Employees who feel they belong report satisfaction scores 29 points higher and engagement scores 22 points higher than those who do not.
- Supportive workplace practices are associated with lower burnout. Among employees who say their organization encourages innovation, satisfaction scores are 23 points higher and the likelihood of experiencing burnout symptoms is 31% lower.
- Most public servants are motivated by public service. Two-thirds say the public sector is the best place to make an impact, and 63% say a desire to serve the public or make a difference motivated their career choice.
Read the press release here.



















